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Software FAQ

7/31/2010 11:38:26 PM ET



Do I have to buy software when I take a CompuMaster Online Training class?
Most CompuMaster Online Training online instructor-led classes require software. Photoshop, Visual Basic, Access, Illustrator, to name a few. The class itself is centered around the software, so you really do need it. If you can't get the software, then we suggest that you audit the class instead of taking it as a full student.



How do I find out which software I need?
Go to the CompuMaster Online Training Course Catalog and look up the class you're taking. Under Requirements you'll see the software title listed.



Where can I get the software I need?
The Store does not sell software. Most computer and software stores carry the software you need. Also check out computer magazines and Web sites like Computer Shopper for great software prices.



Can I use an older version of the software?
Because computers and technology change so fast, using an older version of a software application can lead to lots of confusion and mistakes. Make sure you have the software version specified in the class requirements (in the Course Catalog).



What can I do if I'm having trouble with the software (installing, getting it to run)?
Contact your software vendor for technical support with installation, setup, error messages and other technical issues. Hint: If you're in class and need a little help understanding a particular concept, visit the community forum for your class. The students, staff and community forum moderators in our CompuMaster Online Training community are a great resource and enjoy helping each other out.

Return to the Course Materials page.





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